At Intercon Inc., we are committed to providing the highest level of service to our clients. We understand that circumstances may arise where you need to cancel or seek a refund for our services. Our policy below outlines the terms and conditions for cancellations and refunds.
Client-Initiated Cancellations
Prior to Service Commencement: If you wish to cancel your service before we begin the recruitment process, you may do so without any penalty. Please notify us in writing at least 7 days before the scheduled start date.
After Service Commencement: If you decide to cancel after the recruitment process has started, you will be charged for the work completed up to the point of cancellation. This includes candidate sourcing, screening, and any other related activities. Intercon Inc.-Initiated Cancellations
Intercon Inc. reserves the right to cancel a service agreement under circumstances such as non-compliance with the terms of service, provision of false information, or other justifiable reasons. In such cases, a refund will be provided for services not rendered.
Eligibility for Refunds
Refunds are only applicable for services that have not been fully rendered. If a service has been partially completed, we will assess the value of the work done and provide a partial refund accordingly. Non-Refundable Fees
Certain fees are non-refundable, including but not limited to administrative fees, consultation fees, and costs associated with background checks or other third-party services. Refund Process
To request a refund, please contact our customer service team at [email protected] with your order details and the reason for the refund request. Our team will review your request and respond within 10 business days. Approved refunds will be processed within 14 business days. Refunds will be issued using the original payment method.
In the event of a dispute regarding a cancellation or refund, we encourage clients to contact our customer service team first. We are committed to resolving any issues amicably and in a timely manner. If a resolution cannot be reached, the matter may be escalated to senior management for further review.
For any questions or concerns regarding our Cancel and Refund Policy, please contact us at:
Email: [email protected]
Phone: +1 (800) 123-4567
Address: 1234 Staffing Blvd, Suite 567, Anytown, Country
Thank you for choosing Intercon Inc. We value your business and are here to support you.